How Are You Handling Reverse Logistics?

Plenty of small- to medium-sized businesses give very little thought or energy to their reverse logistics these days. How are you doing with it? Reverse logistics may feel like a hemorrhaging loss, but they can be turned into opportunities with the right 3PL partner.

Reverse Logistics Can Become Another Income Stream

When your customers send products back to you because they believe them to be defective, incorrect or they just don’t want them anymore, you’re often forced to eat the cost of that return, plus the profit margin on the item itself. Then what? Disposal is yet another cost to consider. At this rate, you’re never going to make any real profit!

That is, unless you get some help from a skilled and connected reverse logistics team like the one at ShipWizard. Instead of losses, we see opportunities, both for your marketing and for recapturing value from those items you think are totally lost causes. At the end of the day, your customers are looking to you as far as handling reverse logistics, and we can help you with just that.

These are just a few ways that a dedicated reverse logistics team can turn those lemons into lemonade:

  • Repairing damaged items. Whether you sell electronics or clothing, damaged items aren’t acceptable on the sales floor. That’s why we refurbish electronics and repair and repackage clothing with small problems, so they can get back on the shelves. There’s a huge market for refurbished items and you can expect those items to go to new homes pretty fast.
  • Reselling on secondary markets. When products are too out of fashion to sell as new or refurbished in a retail setting, a good reverse logistics team packages them for sale on secondary markets. These might be markets that are overseas, for example, or they could go to warehouse discounters looking for more merchandise to sell at low, low prices.
  • Recycling items that can’t be saved. There are always a few that can’t be saved, no matter how you try. When these products come home to roost, your reverse logistics team will get down to business figuring out how much of what can be recycled into something new. Electronics, for example, are full of recyclable metals that can be dangerous to just throw away.
  • Keeping more garbage out of landfills. The idea of a circular supply chain includes keeping more waste out of landfills, instead keeping as many products and their components in the supply chain as possible. This is done using the techniques mentioned above: recycling, refurbishing, repurposing and so forth. As much as it’s a benefit to the environment, you can also use this as a differentiation point for your company. You can show your customers how much you care about the environment with the help of a reverse logistics team.
Supply Chain

Your reverse logistics team is just a call away!

ShipWizard has been a leader in reverse logistics for decades, helping more businesses like yours handle their reverse logistics in a way that preserves value and helps avoid future customer returns. It’s easy to get started, just call us at (800) 967.0030 or send us a message.

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