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Three Ways To Prevent Bad Customer Service From Happening
We’ve gone from a world where the customer’s always right to one where the customer is almost never right, and it seems the pendulum is swinging back again. Bad customer service has become the norm, but customers aren’t standing for it anymore. Many are showing their...
Is Your Fulfillment Service Into Smart Shipping?
As the cost of your products climb and your customers demand ever deeper discounts, it may seem like there’s no room left for you to make a living after you’ve paid for packing materials and shipping. Traditional fulfillment services may leave you at the mercy of your...
What’s New In Fulfillment Services? (Part 2 of 2)
This is part two in a two-part series. Read part one here. In part one of this two-part series on the new happenings in fulfillment services, we talked about growth and innovation in eCommerce—and about how all of that affects fulfillment services. In part two, we’re...
What’s New In Fulfillment Services? (Part 1 of 2)
This is part one in a two-part series. Read part-two here. As eCommerce continues its precipitous rise in popularity, showing a 14.7 percent increase in retail sales year over year during 4th Quarter 2015, it’s not a bad time to be asking about what’s new in...
3 Ways To Tailor Your Marketing To Your Market
Marketing is a complicated dance between consumer and company, but too often the dance partners simply can’t get the steps right. When businesses fail to tailor their messages to their markets, they’re not only doing themselves a huge disservice, they’re doing one to...