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What Is Inventory Management?

A retail business is a lot like a grandfather clock—what you see on the outside seems so simplistic, it’s impossible to imagine how many little pieces are hiding just under the surface that bring the whole thing to life. One of those very important parts is inventory...

Three Ways To Keep Your Customers Happy

Customer care is often overlooked until retailers have reached critical mass, their customer base is hemorrhaging and the situation is impossible to fix. In fact, these situations have become such a problem that the W. P. Carey School of Business at Arizona State...