Returns and Reverse Logistics

Returns & More Returns

The holiday sales season is in full swing, and that means extra demands on your product fulfillment services arm. As eCommerce sales continue to break records, it would seem that it’s all coming up roses, but there’s a flip side to sales of this magnitude:...

Can Retailers Profit From Returns?

For many retailers, the scariest thing you can do is return merchandise. They’ve heard that returns are costly, that they result in loss, that they could be bankrupt by this behavior from customers, but the truth is that on average only about eight percent of...

Giving Your Customers The Best Returns Options

Returns can be a real sticking point for customers, according to a recent report from UPS. Only 62 percent are happy with their ability to process returns online, and just 61 percent are pleased with the ease of shipping products back to the manufacturer. Even the...

Need More Information On Reverse Logistics Services?

When you only have so many hours in the day and so much manpower at your disposal, your first priority is probably getting orders out of your store and into the hands of your customers. Although that’s a noble pursuit, any retailer has to be prepared for the flip-side...

Finding U.S. Companies To Help Us With Our Returns Process 

Running a business with customers across the globe can be a difficult proposition, especially when you’re trying to improve your returns processing to provide even better service. If more than a few of your regular shoppers are based in the U.S, it may be time to...

It’s Time to Take Control of Your Returns!

Returns are one of the biggest challenges for eCommerce companies of all sizes. Handling reverse logistics is much more difficult than basic eCommerce order management and often requires decisions to be made on a case-by-case basis. Even if you eliminate the problems...

Inside 3PL: Why The Returns Process Is So Important

Although it can have the biggest influence on your business, reverse logistics may often be the last thing an eCommerce business or brick-and-mortar store with a web shop will consider. Not only can the way you handle your returns have a serious and direct impact on...

Is Your Return Policy Good For Business?

You’ve focused your efforts on making sure your customers get the stellar treatment they deserve while they’re shopping, be that online, in person or via a catalog call center, but there’s an important element of customer service that you may have overlooked: Your...

International Fulfillment: What You Need To Know

Domestic product fulfillment can be a breeze if your company has the time and staff to manage the process, and of course thanks to the great fulfillment networks that businesses have readily available to them, including UPS, DHL and FedEx. But that simplicity can be...

Educating Your Customers To Return Goods Correctly

Returns are an inevitable part of doing business. No matter how effective or efficient your ecommerce fulfillment services for your online business are, there will be times when customers will need to return items for a variety of reasons. Some customers may purchase...

Temperature-Controlled Warehouse

3 Reasons to Get Cozy with Temperature-Controlled Warehousing Are you an e-commerce business owner specializing in temperature-sensitive products? If your inventory includes items that demand specific climate conditions, you're already aware of the challenges that...

Why ShipWizard Is the Fulfillment Partner Your Business Deserves

If you operate an e-commerce business, finding the right third-party logistics (3PL) partner can make or break your success. Welcome to ShipWizard—where we turn the chaos of order fulfillment into smooth sailing for your business! If you’re searching for a 3PL partner...

Smart Strategies for Smooth Vitamin Fulfillment

Vitamin Order Fulfillment: A Prescription For Happy Customers The body needs 13 essential vitamins to function properly, and yet 90% of Americans are vitamin deficient. If your online store sells vitamins, this spells out a significant market. According to a recent...

Making the Move: How Switching 3PL Providers Can Revolutionize Your Operations

Are you considering the switch to a new logistics partner for your e-commerce business? Wondering how difficult the process will be? As a leading 3PL provider, our team at ShipWizard knows that every e-commerce business has unique logistics requirements. Whether...

5 Clothing Fulfillment Challenges and How ShipWizard Solves Them

Are you ready to dress your e-commerce business for success, your brand for your runway? Clothing is one of the most popular e-commerce categories. The online share of total retail sales of apparel and footwear in the US was 34.4% in 2021 - that means 34.4% of...