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How Order Fulfillment Services Work
Order fulfillment services is all the talk among retail and B2B circles these days. Everyone wants to figure out how to make their supply chains faster, more responsive and, above all else, cheaper. The problem is that so many retailers aren’t really certain how their...
What Is Inventory Management?
A retail business is a lot like a grandfather clock—what you see on the outside seems so simplistic, it’s impossible to imagine how many little pieces are hiding just under the surface that bring the whole thing to life. One of those very important parts is inventory...
Three Ways To Keep Your Customers Happy
Customer care is often overlooked until retailers have reached critical mass, their customer base is hemorrhaging and the situation is impossible to fix. In fact, these situations have become such a problem that the W. P. Carey School of Business at Arizona State...
Using Mobile To Better Connect With Your Customers
Practically everyone has a smartphone these days, a notion backed up by Pew Research Center, who found that 72 percent of Americans now own one of these multi-functional machines. Not only does that mean more mobile calling, but a lot more mobile everything—from...
3 More Ways to Ensure Your Shoppers a Happy Holiday Season
This is part two in a two-part series. You can read part one here. In part one of this two-part season on getting geared up for the holiday shopping season, we discussed some things you could do today to start preparing for the customers who will be knocking on your...