+1 800 967-0030

Is There A Secret To Successful Order Fulfillment?

 

Successful order fulfillment is more than just putting a product in a box and slapping a label on it.

In fact, for most small- to medium-sized businesses, the fulfillment house that supports them is involved in a delicately choreographed dance that ensures that every player falls into place at just the right time, in just the right step, every single time. But is there really a secret to successful order fulfillment?

Moving Toward an Information-Driven Supply Chain

As the software and hardware required to maintain an increasingly complex supply chain becomes increasingly complex itself, many companies are suffering from problems caused by incomplete or unsuccessful integration of layers upon layers of new thinking in how supply chains should function.

Functionally, the end result becomes a supply chain that doesn’t function—not in any way that’s useful, by any account. Instead of customers getting better service, systems are bogged down even more, supply chains are increasingly fragmented and no one is happy.

Instead of pancaking updates, what should happen is simple: systems need to move to an information-first focus so that future software packages can act as an overlay, thus saving companies costly and time consuming system overhauls.

The secret to order fulfillment, after all, has always been data—and lots of it. Not only should you know where your products are, where they’re headed and how long it’s taking to get them from here to there, these are some important things to keep in mind for your data-driven value chain:

Channel demand. Where your orders are coming from are as important as where they’re going to. After all, having solid data on a customer’s purchase trajectory makes it easier to predict future order behavior. In addition, if you notice that more customers are using your website than your app, it might be time to dedicate a little more spend to your website’s marketing, or vise-versa.

On-time deliveries. Order promising continues to be a massive global challenge, even if it’s getting better on the domestic front. Tools can allow retailers and manufacturers to connect in real time and with complete transparency in their processes to help determine accurate future delivery dates. Even if your customers are just down the street, you or your 3PL can still advantage of Transportation Management Systems (TMS) to better direct shipping traffic to ensure your packages are delivered on time, every time.

Improved Order Orchestration. When you’re dealing with orders that are coming in from multiple systems, it’s easy for things to get lost or orders to go astray. With order orchestration tools in play, your systems don’t require a full blown overhaul in order to bring all your information together under one umbrella and make it easy for everyone to see at a glance.

The secret to order fulfillment is simple: fulfilling your orders as promised, every day, without fail. Unfortunately, the larger your enterprise, the bigger the undertaking this simple-sounding charge becomes. By focusing on an information-first approach, however, your supply chain will get smarter and easier to operate at peak efficiency.

October 04, 2016
Share This:

Related Posts

RECENT POSTS

Scroll, Click, Buy: How to Sell On Instagram

Do you have an Instagram shop? Instagram Shopping is quickly becoming the preferred way for consumers not only to learn about new brands and products on Instagram, but also to purchase them in just a few simple steps. If you are not already selling directly on...

New Year, New You?

Every year, millions of people make New Year’s resolutions, hoping to spark positive change, adopt new habits, or even reinvent themselves. The recurring themes each year include a more active approach to health and fitness, improved finances, better relationships,...

Grow Your e-Commerce Business in 2023

Win at E-commerce in 2023 Starting an e-commerce business has never been easier. But with a low barrier to entry, there is plenty of competition as well. If you have set your sights on growing your e-commerce business, you know that small adjustments can add up to...

Holiday-Proof Your Website

According to the National Retail Federation, holiday sales for 2022 are expected to increase between 6% and 8% over 2021. Furthermore, NRF predicts that online and other non-store sales will increase between 10% and 12% to between $262.8 billion and $267.6 billion....

Fulfillment Services in Fort Lauderdale, FL

3PL Services Serving Fort Lauderdale, FL If your e-commerce business is based in or near Fort Lauderdale, FL, chances are, you are familiar with the benefits of third-party fulfillment services near you. World famous for its expansive canals, Fort Lauderdale is loved...