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Signs It’s Time to Outsource your e-Commerce Fulfillment to a 3PL

Running an e-commerce business is like juggling flaming torches while riding a unicycle. You’re managing marketing campaigns, dealing with suppliers, and keeping your website running smoothly—all while ensuring orders get out the door on time. If your in-house fulfillment is starting to feel overwhelming, it might be time to consider calling in the cavalry. 

That’s right, folks—it’s time to talk about third-party logistics (3PL). But sometimes that’s easier said than done. Switching to a 3PL can be hard: you may feel like you are losing direct control over fulfillment processes. Additionally, finding the right partner and managing the change within your team can add to the challenge.

At ShipWizard, we recognize that switching from in-house fulfillment to your first 3PL partner is a huge step; not all e-commerce businesses are ready for the transition. But rest assured, we help businesses like yours evaluate 3PL vs. in-house options all the time, and we are here to guide you through every step of the way. 

7 Signs It’s Time to Outsource your e-Commerce Fulfillment to a 3PL

If your current setup is becoming a headache, it might be time to consider outsourcing to a third-party logistics (3PL) provider such as ShipWizard. Here are the key signs that it’s time to bring in the pros: 

1. Order Volume is Overwhelming

When your order volume increases to the point where your current staff and infrastructure cannot keep up, it’s a clear sign that you need external support. Struggling to process orders promptly can lead to delays, errors, and dissatisfied customers.

2. Difficulty Managing Inventory

Inaccurate inventory management can result in stockouts, overstocking, or mis-shipments. If you’re having trouble maintaining accurate inventory levels and tracking stock, a 3PL’s advanced inventory management systems can provide just the solution you need.

3. Space Constraints

Running out of warehouse space is a common issue as your product range and inventory levels grow. Rather than investing in new facilities, outsourcing to a 3PL with ample warehousing capacity can be a more efficient way to scale.

4. Focus on Core Business Functions

As your business expands, focusing on core competencies such as marketing, product development, and customer service becomes more critical. Outsourcing logistics allows you to allocate more time and resources to these areas, driving growth and innovation.

5. Customer Satisfaction Issues

Frequent complaints about shipping delays, wrong orders, and poor packaging are indicators that your fulfillment process is not meeting customer expectations. A 3PL provider specializes in logistics and can improve the accuracy and speed of order fulfillment, enhancing customer satisfaction.

6. Limited Technology and Expertise

Keeping up with the latest technology in logistics and fulfillment can be costly and complex. 3PL providers invest in cutting-edge technology and employ logistics experts, ensuring you benefit from the latest advancements without the associated investment. At ShipWizard, we take the time to learn and incorporate new technology, so you don’t have to. 

7. Returns Management Challenges

Managing returns efficiently can become a huge task, particularly if your business is based overseas. At ShipWizard, we specialize in returns processing and reverse logistics. By leveraging ShipWizard’s 3PL expertise and infrastructure, overseas clients can optimize their returns process, reduce costs, and improve customer service, creating a loyal and profitable US customer base.

Choose ShipWizard as Your 3PL Alternative To In-House Fulfillment

If you find yourself nodding your head to the 7 signs above, it may be time to consider switching to a 3PL. At ShipWizard, we’re here to make that transition as smooth as possible, turning your fulfillment challenges into opportunities for growth and efficiency. Let us handle the logistics so you can focus on what you do best—growing your business and delighting your customers.

As a premier fulfillment services and third-party logistics (3PL) company, ShipWizard works with companies of every size from a variety of industries to get things done with efficiency, flexibility, and the highest level of service. We believe that it’s important to establish a proper connection with a partner in order to form the business relationship that is going to benefit your organization the most. And if your product requires you to use an FDA-registered, or cGMP warehouse, you’ll find no better partner than ShipWizard. With our strategic locations In Florida and Arizona, over 70 e-commerce integrations, and a dedicated account manager for every client, we make onboarding as easy as possible.

Contact us today to discuss how we can help you say goodbye to the stress of packing boxes at midnight and hello to streamlined operations, happy customers, and maybe even a bit more sleep. 

June 09, 2024
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