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What is Third Party Logistics?

Are you looking for a way to improve order efficiency, smooth processing and shorten the time it takes a customer’s order to land on their front step?

If so, your business may benefit from the help of a third party logistics company. It’s a well-known fact that happy customers are repeat customers, and no one is happier than a customer who took a chance with an unfamiliar company and got exactly what they ordered without any hassle.

The importance of a good logistics process. Logistics is one of those funny things that’s practically invisible when the supply chain functions well, but becomes a horrible, glowing beacon of failure if even one small thing goes wrong. This is where 3rd party logistics companies come into play — these shipping and warehousing specialists can bring your entire order fulfillment process under one roof. You can pick and choose the services you want, from simple warehousing and distribution to a whole logistics package that could include managing returns and accepting deliveries on your behalf — that’s the beauty of 3rd-party logistics.

Your third-party logistics partner. Most companies think of their third party logistics provider as a one-stop shipping shop, and use them as a way to trim budgets and create a more efficient workplace. It can be difficult for a small, growing business to keep track of inventory, prepare shipments and cart them to a delivery company in an efficient way, which is why so many choose to use 3rd party logistics companies. All you have to do is send a customer’s order over to their distribution warehouses and your third party logistics company does the rest.

When logistics goes wrong. If something does go wrong with your shipment, a full service third-party logistics company will handle the merchandise returns. Because they often already have your products in their distribution warehouses, these companies can quickly get new items to your customers, building strong customer associations on your behalf. They can also get the returned items back to you efficiently and smoothly. Many small businesses find that by partnering with a third party logistics company, their customers get better, faster shipping services than they could have ever managed alone.

 

May 01, 2014
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