+1 800 967-0030

Read This Before Outsourcing Your 3PL

This is part two in a two-part series. Read part one here.

In part one of our two part series on outsourcing your logistics to a 3rd party company, we gave you a few tips on choosing and working with a logistics partner, but we had a lot more advice to offer — that’s why we packed even more tips into this article!

Here are a few more things that 3PLs can do for your business:

Offer 24-Hour Customer Service. In today’s world, the web allows your business to be open 24 hours a day, 7 days a week — but most small-to-medium-sized businesses can’t begin to justify staffing customer service around the clock. That’s ok — many 3PLs have a customer service team on stand-by so your customers can reach a friendly voice any time of the day or night. This is an even greater bonus when you’re breaking into markets on the other side of the globe.

Provide Literature Fulfillment Services. Even though most of your transactions are online, your customers still want a reminder that you’re a physical business. There’s no better way to do this than with printed materials. Literature fulfillment and a on-site print shop allow your fulfillment partner to create custom flyers, catalogs and other promotional materials that can be packed along with orders or sent to a customer mailing list.

Understand the Challenges of Freight Management. Global fulfillment services require a great deal more than just packing a box and labeling it for the intended nation. In fact, if your freight shipper doesn’t have a way to connect to other shippers across the globe, you packages may never make it to their destination. Outside of the U.S., logistics chains become challenging since packages may have to change hands many times and go through many checks before they find their destinations.

Outsourcing can try your very last nerve if you’re not working with someone who understands your fulfillment needs. No matter if you’re looking for local or global fulfillment, it’s important to partner with a company that can get the job done on time, every time.

A 3PL can do lots of things to support your efforts, so you can focus on growing your business without a lot of extra overhead, employees or warehouse space to maintain.

 

April 07, 2015
Share This:

Related Posts

RECENT POSTS

Fulfillment Services in Goodyear, AZ

3PL Services Serving Goodyear, AZ If your e-commerce business is based in or near Goodyear, AZ, you may be familiar with local fulfillment centers near you. Goodyear is home to regional distribution centers for Amazon, UPS, Macy’s, Bloomingdales, Chewy.com, Dicks’s...

Summer 2022 Product Fulfillment

Make Your Online Store Sizzle This Summer If your e-commerce site sells sunscreen, inflatables, solar LED lights, flip-flops, or any of the other top-selling products this season, summer is a peak time for you. Managing seasonal summer inventory can be challenging:...

3PL Services Serving Scottsdale, AZ

If your e-commerce business is based in or near Scottsdale, AZ, you may be familiar with local fulfillment center options near you. The predictable weather, access to a growing talent pool, and the business-friendly climate make Scottsdale an attractive location for...

Omnichannel Order Fulfillment

Omnichannel or Bust Is your business ready for omnichannel? As consumers, we interact with brands online and offline in a seamless way, often without realizing we are participating in the omnichannel universe. If you have downloaded the Starbucks app, ordered your...

Safe and Secure Credit Card Storage

Today’s economy runs on credit, with credit cards accounting for a large portion of the transactions. By 2025, total payment card volume worldwide is projected to be $56.182 trillion. As the volume of card transactions continues to grow, the importance of preventing...