+1 800 967-0030

Read This Before Outsourcing Your 3PL

This is part two in a two-part series. Read part one here.

In part one of our two part series on outsourcing your logistics to a 3rd party company, we gave you a few tips on choosing and working with a logistics partner, but we had a lot more advice to offer — that’s why we packed even more tips into this article!

Here are a few more things that 3PLs can do for your business:

Offer 24-Hour Customer Service. In today’s world, the web allows your business to be open 24 hours a day, 7 days a week — but most small-to-medium-sized businesses can’t begin to justify staffing customer service around the clock. That’s ok — many 3PLs have a customer service team on stand-by so your customers can reach a friendly voice any time of the day or night. This is an even greater bonus when you’re breaking into markets on the other side of the globe.

Provide Literature Fulfillment Services. Even though most of your transactions are online, your customers still want a reminder that you’re a physical business. There’s no better way to do this than with printed materials. Literature fulfillment and a on-site print shop allow your fulfillment partner to create custom flyers, catalogs and other promotional materials that can be packed along with orders or sent to a customer mailing list.

Understand the Challenges of Freight Management. Global fulfillment services require a great deal more than just packing a box and labeling it for the intended nation. In fact, if your freight shipper doesn’t have a way to connect to other shippers across the globe, you packages may never make it to their destination. Outside of the U.S., logistics chains become challenging since packages may have to change hands many times and go through many checks before they find their destinations.

Outsourcing can try your very last nerve if you’re not working with someone who understands your fulfillment needs. No matter if you’re looking for local or global fulfillment, it’s important to partner with a company that can get the job done on time, every time.

A 3PL can do lots of things to support your efforts, so you can focus on growing your business without a lot of extra overhead, employees or warehouse space to maintain.

 

April 07, 2015
Share This:

Related Posts

RECENT POSTS

3 Ways Good Fulfillment Leads To Happier Customers

In uncertain times, it’s truly unique and outstanding companies that survive. These resilient businesses not only innovate but also foster strong relationships with their customers and partners, ensuring they remain relevant and competitive in a rapidly evolving...

3 Reasons to Choose a cGMP Compliant Supplement Fulfillment Center

Selling dietary supplements online can be a seriously competitive (and complicated) business. First, the market is saturated with countless brands and products, making it difficult for new entrants to stand out and gain market share. Strict regulations from the FDA...

Boost Your Supplement Brand with Expert Fulfillment

Delivering your products quickly and safely is essential to your success as a supplement brand or ecommerce store owner. The global dietary supplements market, valued at $151.9 billion in 2021, is on track to reach $220.8 billion by 2027, with a projected CAGR of 6.4%...

TikTok Shopping: Turning Scrolls into Sales

Do you TikTok? TikTok has been dubbed the fastest-growing app in the world. At present, there are over 1.7 billion users worldwide. It’s where many of us are spending an increasing amount of our time - usage is up a whopping 70% Year on Year. With the launch of TikTok...

Elevate Your Cosmetics Brand with Expert Fulfillment

As a cosmetics brand or ecommerce website owner, you know that delivering your products quickly and safely is crucial to your success. The global cosmetics market was valued at over $617.2 billion in 2023 and is projected to reach $670.8 billion by 2024, growing at an...